Nigeria customer satisfaction hits record 71% despite service quality decline
Nigeria’s national customer satisfaction score rose to an all-time high of 71 percent in 2025, even as service quality deteriorated read more Nigeria customer satisfaction hits record 71% despite service quality decline
Aggregated · originally by BusinessDay
4 Oct 2026, 09:30 WAT · 3 min read
Nigeria’s national customer satisfaction score rose to an all-time high of 71 percent in 2025, even as service quality deteriorated read more Nigeria customer satisfaction hits record 71% despite service quality decline
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